I’ve been waiting for days for a response from the company following the telephone interview. Is it OK if I follow up?

Yes, that’s perfectly acceptable. Your honest and friendly enquiry, which shows your interest in the role, might even earn you some extra points. However, it’s essential to be absolutely polite. So don’t make any accusations against the person you’re speaking to.

Why do I need a cover letter?

Your cover letter adds a personal touch to your application. In terms of content, the aim is to explain to the recruiter, briefly and concisely, why you, in particular, are suitable for the advertised role. The best way to do this is to describe the qualifications and skills you possess and how they match the job requirements. You should also explain why you have chosen to send your application to this particular company.

Why are recruiters interested in candidates’ leisure activities?

By asking about your leisure activities, they are initially trying to find out a bit about you as a person. In other words, how important your work-life balance is to you, whether you prioritise fitness, are a team player or have a sociable nature. This also gives them an insight into your expectations regarding the new role, the company and your future colleagues.

I send out about 20 job applications every week, but nothing ever comes of it. What am I doing wrong?

Recruiters want application documents that are tailored to the vacant role and the company. However, with so many applications coming in, this is hardly possible anymore.

Sending out four or five really good applications each week makes far more sense than sending a standard letter to as many companies as possible.

How should I handle questions about rather awkward topics – such as a gap in my CV or dropping out of university – during an interview?

It all comes down to your own attitude and your ability to present these issues in a positive light. As is well known, gaps in your CV can arise for a variety of reasons. Whether it’s a period of self-discovery, a break for health reasons, or time spent looking for work – it’s best to be honest here and to give a concise, specific answer.

If you stand by yourself and your decisions, you’ll exude self-confidence. It’s best to think in advance about the benefits and positive experiences that have come out of this, and how they might benefit the company.

What IT skills should I include on my CV?

If IT skills are explicitly required in the job advertisement, you should definitely mention them – provided, of course, that you possess them. Even if IT skills are not mentioned, it doesn’t do any harm to list a few. However, don’t just pick any skills at random; instead, mention those that could be useful for the role.

Should I ask during the interview how quickly I can make a difference within the company?

That sounds as though the job you’re currently applying for is merely a means to an end. And that, in turn, suggests to recruiters that you’ll become dissatisfied in the role after a short time. If you’re interested in the career progression opportunities within the role or the company, it’s better to ask how the role might develop in the future.

Are there any guidelines for designing the cover page?

You are free to decide what information to include and where to place it. However, your application as a whole should follow a consistent layout, using the same font and font size throughout. Avoid including the company logo and letterhead on the cover page, as only the company itself is permitted to use its corporate design.

How should I answer the question, ‘What does your ideal working environment look like?’

By being honest about what applies to you: do you prefer to work in peace and quiet, or do you tend to prefer a lively environment? Just say what applies to you and don’t worry too much about what might be right or wrong.

How exactly should I describe the individual stages of my professional experience in my CV?

Your CV demonstrates that you are qualified for the role in question. This means you need to consider which roles you have held where you carried out tasks that are also relevant to your next job. You should describe these in such a way that every reader can immediately see what you bring to the role.