What should you bear in mind when facilitating group discussions at an assessment centre?

If you want to do well in group discussions, you should familiarise yourself with a few rules of conduct beforehand. The first, and immensely important, aspect is active listening. In a group, it is not about cutting others off as quickly as possible so that you can set out your own point of view at length. It makes much more sense to use active listening to convey to your conversation partners that you take them seriously. This also involves checking whether you have understood them correctly.

When making your own contributions, it is also important to express yourself as clearly and unambiguously as possible and, if necessary, to ask the other participants whether they have understood everything. This helps to avoid misunderstandings and enables constructive outcomes. Furthermore, it is not only important to state your own opinion, but also to explain the motives and objectives behind it. The order in which you present your arguments can also be decisive for the outcome of the discussion. As your discussion partners will try to undermine your chances of success by focusing on your weakest argument, it makes sense to save your strongest argument for last.

What are the most important rules for role-play in an assessment centre?

In role-play, those who master the basic rules of conversation will perform well:

– active listening

– making specific, clear statements about one’s own point of view

– clarifying the motives and objectives of the argument

In role-play, it is not a question of being tough but of showing tact, whilst consistently pursuing the aim of the conversation. This is more or less clearly influenced by the interests of the company you are representing in the role-play.

What should I bear in mind regarding my speaking pace and how I conclude my presentation at the assessment centre?

It’s better to speak a little more slowly than too quickly, and make good use of the art of the pause. Please do not end your presentation with the words: “Right, that’s it.” It goes down much better if you thank the audience for their attention.

Can the other candidates also be present during the role-play exercise at the assessment centre?

That is rather unlikely. For one thing, the tasks would have to be varied frequently enough; for another, the participants present might also draw conclusions for their own conversations from their observations.