What should I bear in mind when answering the question: ‘How do you deal with mistakes and setbacks?’

Mistakes are a natural part of life. HR professionals therefore place great importance on how you deal with them when you make a mistake in your day-to-day work. Don’t try to pretend that you never make mistakes – that comes across as insincere. Instead, emphasise your solution-focused approach and your ability to learn and stay motivated.